Your participation in the Mahala Loyalty Programme constitutes your acceptance of the following Terms and Conditions:
MLP = Mahala Loyalty Programme

1: Mahala Membership

2: Mahalas/Point Conversion

Present your MLP membership card every time you make a purchase at a MLP Partner as set out on the web site and you will be rewarded with a point for approximately every R7 you spend. To earn points for a transaction, your membership card must be presented at the checkout / pay point. If not, the transaction cannot be recorded and therefore points cannot be given. Points cannot be claimed retrospectively.
Points will be converted into 'mahalas'. If you have reached a total amount of 1000 points you can trade your mahalas by phoning the MLP contact centre @ 0860 62 42 52.

3: Redemption values are not guaranteed and may be adjusted according to inflation. Earnings under the MLP are not transferable, cedable or assignable for any reason whatsoever, including, but not limited to, death of a member.

4. Mahala Blue, Silver and Gold Tier levels, SAARP and NEHAWU, a monthly administration fee of 20 points will be deducted from active member's membership accounts.

GENERAL

4: MLP may add or remove Loyalty Partners from the MLP at any time with or without notice. In the event that a Loyalty Partner is
removed from the MLP, the member will still retain any Mahalas remaining in the member's account that were earned through that
Loyalty Partner.
5: MLP, at its sole discretion, may change, add, or delete any of the MLP terms, conditions, and benefits, in whole or in part, at
any time. A member's continued participation in the MLP constitutes the member's acceptance of any changes to these terms and
conditions. MLP reserves the right to terminate the MLP at any time, and you will stop earning mahalas or points as of the date of
such termination. If the MLP is terminated, members will have 3 months from when the termination is announced, to use any
points accumulated. Any remaining points will be forfeited and no compensation be provided.
6: Membership is open to all residents of South Africa. MLP has the right to accept or refuse membership at its sole discretion.
7: MLP points and discounts from participating partners are not redeemable for cash.
8: MLP accepts no responsibility for any SMS, e-mail or other mail shot received by members or for any delay in delivery due to
technical disruptions or for any other reason.
9: MLP is not responsible for any incorrect on inaccurate information recorded or for any technical error that may occur in the
administration of this service, including any omission, interruption, deletion, delay, failure in transmission, communications line
or telephone, mobile network failure, theft or destruction or unauthorized access to or alteration of members' contact details.
10: MLP accepts no responsibility for any damage whatsoever which is suffered (including but not limited to consequential loss) or
for personal injury which is suffered or sustained in connection with your participation in the MLP.
11: All decisions by MLP will be final and cannot be contested.
12: MLP shall not be responsible for any failure of services for any cause beyond the control of MLP.
13: The MLP is open only to individuals of 18 years or older, who can form legally binding contracts. No legal entities may
become members.
14: The Programme is void where prohibited or restricted by law.
15: Personal Information submitted by a member in connection with the MLP may be transferred to a provider of services to facilitate
the member's participation in the Programme.
16: In the event that a transaction which earns points for the member is reversed the members' account will be debited with
the points earned.
17: Points accrued have no value outside of the MLP.
18: MLP reserves the right to discontinue the membership of any member who uses the Programme in a manner inconsistent with
these terms and conditions or any laws.
19: Discontinued membership will result in the loss of any earned points or benefits.
20: MLP failure to enforce any of these terms and conditions shall not constitute a waiver of that or any other condition.
21: These terms and conditions are governed by and interpreted under the laws of South Africa.